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Microsoft bluetooth mouse not working. here is the steps to solve it: 1.

  • Microsoft bluetooth mouse not working. On the PC it shows as connected. Learn how to fix a Microsoft Bluetooth mouse that stops working during normal usage, after waking from sleep, or when multiple mice are connected. Optimize the Bluetooth signal. First, try to pair you mouse using a different device or computer for us to check if the issue is with your computer or the mouse itself. Remove the mouse and then add it again by clicking on "Add Bluetooth or other device". Re-Pair the Mouse: Remove the mouse from Bluetooth devices and pair it again. There are several tutorials involving registries device manager tricks etc None fix the issue for good, only temporarily. If it does the same using a different computer means that the mouse is faulty. It's worth noting that the mouse works over Bluetooth with my Mac - scroll wheel, left/right buttons, direction, etc. Eventually, you’ll find that your Bluetooth mouse’s other features are also not working. Jul 22, 2024 · I've been using the Microsoft Bluetooth Ergonomic Wireless Mouse for the past few months, and it has been working well. Dec 4, 2023 · Try resetting the mouse by pressing and holding the pairing button on the bottom of the mouse for 10 seconds. Scroll function stopped. Jan 23, 2020 · I tried to check the Microsoft Mouse and Keyboard Central but it does not find my Surface Mobile Mouse to pair. In order to Fix Wireless Mouse Not Working Issue, you need to perform a clean boot on your PC and diagnose the issue step by step. Normally you can reconnect by turn off and turn on the mouse, unplugging and plugging the dongle for the receiver or reboot your computer to reconnect the Bluetooth mouse with your computer. May 8, 2023 · Bluetooth mouse not working? so, my bluetooth mouse has worked for a pretty long time, and it still does on my desktop. I removed it and then tried to pair it again, but it doesn't work. The mouse worked well until August this year when suddenly stopped blinking the white LED that corresponds to bluetooth. Mar 22, 2024 · Go to Settings > Devices > Mouse and adjust the scroll options. Nov 20, 2023 · Based on the pictures you've attached, it seems like you have a mouse that works with an USB dongle, and not by Bluetooth. The ports are good because the thumb drive works perfectly. I've uninstalled and reinstalled the mouse drivers Sep 3, 2020 · Under Bluetooth, it says that the Microsoft Sculpt Comfort Mouse is paired. Scroll wheel has a smoother run to it. First, switch your wireless mouse's connection to Bluetooth (usually via a switch or button on the bottom of the mouse. Mouse connection has been a problem since I bought the HP laptop. If not, your Bluetooth mouse doesn’t work on Windows 10 so far, maybe you can also use Driver Booster to help you update Bluetooth mouse drivers automatically As many of you are utilizing the touchpad, Driver Booster can simplify the process of Aug 21, 2024 · 1. Oct 25, 2023 · To do this, go to Settings > Devices > Bluetooth & other devices, select your mouse, and then click Remove device. Jun 24, 2020 · Basically the mouse will pair and say its connected but then still doesn't work (isn't reactive). Resolution Mouse stops responding during normal usage or after wake from sleep. However, today, it suddenly stopped responding to the left click. For more troubleshooting guide, see Troubleshoot problems with your Microsoft mouse or keyboard - Microsoft Support. 9. Jun 26, 2024 · Now, go back to the Bluetooth & device menu and re-add the Bluetooth mouse using the Add device option. To add to the confused situation, the mouse is working again this morning. Note This article discusses how to resolve problems that are related to many non-Bluetooth Microsoft wireless mouse and keyboard devices. May 2, 2023 · The right click function on any mouse, be it a bluetooth wireless or an old style wired mouse stops working after a while in Windows 11. Find out the possible causes and solutions, and how to update firmware or drivers if needed. May 22, 2021 · Hello. ) Next, enable Bluetooth on your Windows 11 PC. Feb 16, 2023 · I have a Dell Bluetooth Mouse/Keyboard combo. However, moving the mouse does not move the cursor. The current driver on my Windows 10 computer is BT5. If the Bluetooth mouse does not work with other device means it is faulty. Aug 7, 2024 · The light will blink, indicating that the mouse is detectable. Then, try using it again to check. ; Go to “System > Troubleshoot > Other Troubleshooters. Now when I left click, I have to press it harder, is not as sensitive as it used to be, and something just feels odd. To disable the wheel button. Here are 5 methods for you to try. I have the dongle plugged into my Windows 10 computer, and then use one of the Bluetooth settings on my Windows 11 device. Replace them with new ones to ensure that the issue is not due to low power. Nov 25, 2016 · On Windows 10 desktop, and Lenovo Win10 laptop, "Settings" shows a Bluetooth mouse as paired and connected, but mouse not works. other Bluetooth devices is working perfectly only the mouse not connecting. No need for you to worry so much about this problem, it’s possible to fix it. Find solutions for common problems with Bluetooth mouse, keyboard, audio, and other accessories. I removed the mouse from the bluetooth devices and paired it again: when I pair the mouse, on the PC it shows that the mouse is connected but the mouse keeps blinking as if it is stuck on pairing mode. To do so Feb 19, 2022 · I have my Bluetooth mouse works on other devices but not working on my laptop. 0 mouse but could not connect, meaning the mouse does not pop up in the Bluetooth window when I tried to connect. The mouse does not appear among the pair-able devices. 0 driver and get this mouse up in running. Troubleshoot problems with your Microsoft mouse or keyboard - Microsoft Support Go to Start > Settings > Bluetooth & devices > Add device > Bluetooth > Microsoft Bluetooth Ergonomic Mouse > Done. If your Microsoft bluetooth mouse 3600 stopped working. . There are a lot of companies that will sell you driver updates but I'm sure there's a way to download the BT5. If the Bluetooth mouse works with other device proceed with the steps below. If you think this is related to the trackpad, you can try disabling the trackpad: Go to Start > Settings > Bluetooth & Devices > Touchpad. Usually a new Arc Mouse should not be experiencing any significant issues, so let's try to check off a few common minor issues with the mouse and Surface. You may not have to try them all; just work your way down until you find the one that works for you. If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps to help. Every so often, the mouse and keyboard will stop working on the Windows 11 device. If the mouse stops responding after the PC goes to sleep, re-add the Bluetooth enabled mouse from Control Panel. Then, put Apr 21, 2023 · Can some please help me out I have a Microsoft Bluetooth Ergonomic Mouse the buttons do not work but the wheel works the curser moves around. remove the device from the Bluetooth connected devices. Aug 21, 2022 · Hello Windows 10 Test1, Welcome to Microsoft Community. Mar 9, 2018 · Microsoft Surface Bluetooth mouse. Sep 25, 2017 · Microsoft bluetooth mouse 3600 paired but not working "the solution". I have tried 6 different ways on trying to fix this issue please help. 2. com is not showing a driver for this Bluetooth mouse for some reason on their website. But on my laptop, now everytime I plug the bluetooth connector in and turn it on, my mouse wont click anything, and it my mousepad wont click anything either. Ensure there's nothing unusual set there. Update or reinstall drivers Sep 19, 2024 · Note: Remember that you need to repeat these steps for all devices connected to the USB Hub. Wireless devices differ from Bluetooth devices. Nov 28, 2021 · Yeap. Run the Bluetooth troubleshooter: Go to Settings > Update & security > Troubleshoot. Start Microsoft Mouse and Keyboard Center, and select Wheel. 2. I had already run through the troubleshooting guide, which seemed a bit out-of-date (isn't IntelliPoint rolled into 'Mouse & Keyboard Center'?) and did not prove useful, before posting here. All other functions work. May 6, 2022 · Let us work together to sort this out. Reconnect the Mouse . To do this and to follow the additional troubleshooting steps listed below, first visit the Microsoft Mouse and Keyboard Center, select the download version you want to use, and follow the instructions to install it. Feb 21, 2022 · Fix 1: Reconnect your device . When your mouse stops responding, the first option always reconnect the device. When I turn on the mouse, the green light comes on for a few seconds and goes off slowly. Maybe your issue is technical, and nothing’s wrong with your configuration or software. The blue light at the bottom is working properly when turned on, but the mouse is not pairing or responding. Let me help you solve the problem of Bluetooth mouse not work. 0 device and tried to re-connect and had the same result, meaning no immediate connection. ” No, click on the Run button next to the Bluetooth. Jun 7, 2022 · Replace Your Wireless Mouse’s Batteries. Oct 2, 2017 · Thanks Joanna. So without further delay, let us get right into it. For a wireless mouse, the most common reason you can’t use the scroll wheel is that your mouse is running out of battery charge. 0. :/ It's a wireless mouse, as opposed to Bluetooth. I tried everthing. Let us work together to sort this out. Feb 4, 2024 · Tecknet. The Bluetooth recognizes my friend's television and other devices. Mouse stops responding when multiple mice are connected. Mar 5, 2024 · If your laptop mouse isn't working, save your work, close all applications, and restart your PC. Select according to the screenshot below and click Confirm: 4. Why Is My Arc Mouse Not Working? The mouse will not turn on until you curve the mouse. Hence I removed the device, and tried to re-pair. No new software - jsut suddenly stopped. You may also try other troubleshooting guide provided from this article Troubleshoot problems with your Microsoft mouse or keyboard - Microsoft Support. A wireless device has a symbol that resembles a tree branch displayed on the USB connector/receiver or on the hardware itself. Run the Surface Diagnostic Toolkit - Microsoft Apps. This started happening to me last night. Optimize the Bluetooth signalFIX 2. Dec 4, 2023 · Then, go to Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth. Change the Pow Aug 5, 2021 · - Device manager Bluetooth device uninstall Bluetooth usb dongle drivers (if have any) and uninstall all Bluetooth drivers (my mouse and keyboard use Bluetooth connectivity) and other Bluetooth drivers could mess-up - in mouse settings increase double click speed - in mouse settings uncheck enhance pointer precision - device manager show hidden Jan 4, 2024 · Restart the mouse by holding down the button on the bottom for 5 to 7 seconds. Thanks Jan 18, 2023 · Right-click on Start and select Settings. To get a baseline to work off of, let's try some initial troubleshooting: First, turn both the Arc Mouse and the Surface off and back on again. 0 or higher. Feb 19, 2024 · I'm at a friend's home now with the computer and the wireless mouse won't work. Learn how to troubleshoot Bluetooth issues on your PC, such as pairing, connecting, or using a Bluetooth device. This simple step can easily restore your mouse's functionality. Install and reinstall of the mouse and Bluetooth drivers does not help. Aug 30, 2022 · How to fix Microsoft mouse Bluetooth not working. Apr 10, 2024 · If your mouse is wireless, the first step is to check the batteries. Jun 5, 2024 · Open your settings app to make sure the touchpad isn't disabled there and that no connected devices, like a Bluetooth mouse, might be blocking it from working. Firstly, I suggest you uninstall the Bluetooth module and power driver as well as the monitor driver, and then restart the computer to see if it can be solve. That didn't work either. ; Select System from the left pane and scroll down the right side till you see the Troubleshoot tab. Is the mouse showing whenever you would like to pair it via Bluetooth? If it's not discoverable, this is the reason why it can't be paired and to be used it in wireless mode, host device(s) must support Bluetooth® 4. It is NOT a mouse problem. Try to plug the dongle in an USB port beforehand, turn on the mouse and see if it's working. Go to Settings > Devices > Bluetooth & other devices . The mouse should start working again. However, if it doesn't light up, this doesn't work and may mean that the batteries are low and should be replaced or recharged. Jul 19, 2021 · If the Bluetooth mouse wont work with other device means it is faulty, check the battery charge. If the mouse works using a different device proceed with the steps below. Bluetooth doesn't see the device, but the system is obviously recognizing it because it allows me to try and attach it. I changed the batteries of the mouse, and the surface is updated. Then, release the button and wait for the pairing lights to come on. -Go to Settings Feb 6, 2023 · Your Surface mouse won’t work if the computer doesn’t detect it or the mouse itself is not functioning. This combo has a USB dongle as well as 2 Bluetooth settings. She gave me another mouse with a new battery and its receiver. Sep 21, 2020 · My Surface Mobile Mouse is not working! Have followed all the online guides batteries changed, versions checked, bluetooth troubleshooting, etc. See link for details. Jul 3, 2024 · Press Win + I keys to launch the Settings app. However, your PC must also support Bluetooth. Run the Bluetooth troubleshooter -Press Windows key + X -Go to Settings -Click Update and Security -Click Troubleshoot then “additional troubleshooter -Look for Bluetooth Jul 15, 2022 · Bending the mouse at an angle, making an arc, will pair it to a device. Use your personal Microsoft account (not your organization account) to access the following links: Contact - Microsoft Support . Let me help you solve the problem of Bluetooth mouse does not work. Jan 2, 2019 · Then, I went to "Bluetooth and other devices" and tried to re-connect with the Bluetooth 3. Please let me know if this helped and works. I figured out that it does work when it connects in the Bluetooth settings under "Mouse, Keyboard & Pen" but doesn't work when it connects to "Other Devices". To pair your mouse with another device, press the pairing button to change it to another device, then follow the same instructions above to pair the new device. it's pairing successfully but then I don't have connect option. Also Read: How to fix Bluetooth not working on Windows 11 To do this and to follow the additional troubleshooting steps listed below, first visit the Microsoft Mouse and Keyboard Center, select the download version you want to use, and follow the instructions to install it. The pairing button is usually located on the bottom of the mouse. Depending on the issue, a simple replacement of batteries would usually do the trick but sometimes the issue at hand is more complex than what we assumed. Can occur when the Bluetooth host has a 'stop' on the flow control while polling other devices. Dec 8, 2021 · My mouse is not connecting via Bluetooth. here is the steps to solve it: 1. The mouse cursor and other functions are working properly, and I've already tried replacing the battery, but it didn't fix the issue. Try rebooting your laptop, cleaning the touchpad, and updating drivers as well. In this article, we have answered a few queries users might have when their Arc mouse does not work. Looking forward to your answer ! _____ Aug 29, 2020 · Step 3: Close device manager and reboot the computer. Best Regards, Diego R. Select your Microsoft Arc Mouse and click Pair. Under Find and fix other problems, select Bluetooth > Run the Jan 23, 2024 · The majority of wireless mice also connect to your computer via Bluetooth, bypassing the need to insert a USB receiver. If the Bluetooth mouse works with other computer please proceed with the steps below. On the Surface, Devices shows it is Paired but the mouse is lifeless. FIX 1. Type Microsoft Mobile Mouse, press Enter, and click "Contact Support" at the bottom: 3. I assumed it was the battery but I've changed it three times. I tried usual solutions like updating and removing the driver. As a last resort, check that your touchpad hasn't been disabled in your laptop's BIOS menu. Aug 21, 2022 · Hello Andy PR4 UK, Welcome to Microsoft Community. In this case, replacing your mouse’s batteries should fix your scrolling issue. After that, turn off your mouse, turn it back on, and then try pairing it again. You can pair up to two more devices with your mouse. Download Drivers and Firmware for your Surface device: Download drivers and firmware for Surface - Microsoft Support. First, can you please try to pair the mouse using other device for us to check if the issue is with the computer or the mouse itself. I also Nov 12, 2023 · Hi, My bluetooth mouse stopped responding. When I disconnect and reconnect using add device, the mouse displays on the bluetooth list, connects momentarily, and then disconnects after a couple of seconds. Oct 26, 2024 · mouse stops working after a certain period of use; mouse is not detected by Microsoft Windows; this post is here to help. Dec 17, 2023 · How To Fix Mouse Scroll Wheel Not Working Issue In… WhatsApp for PC Not Working in Windows 11 / 10 [Solved] How to Fix Shift Key Stopped Working in Windows 11 [Solved] Fix: Transparency Effects Not Working in Windows… Fix : Windows 11 Photos App is Not Working Properly [Solved] Hi guys! This video will show you How to fix bluetooth mouse not working on windows 10 PC or Laptop. The Windows 10 will automatically install the latest Bluetooth mouse driver for you. I am running windows 11 and bluetooth is 5. If it's a Bluetooth mouse, go to Settings > Devices > Bluetooth & other devices on your Surface device, and try removing the mouse from the list of paired devices. Feb 7, 2024 · My Microsoft bluetooth mouse suddenly stopped working on Windows 11. Common issues when it comes to wireless mice are usually relatively easy to fix. Dec 21, 2023 · Hello and welcome to the Microsoft Community! According to your description, your problem is that you can't connect a Bluetooth mouse, how to click the switch of billing by traffic, after our test, without a mouse there is really no way to turn on the switch of this option, sorry for the inconvenience, if you want to click it, you can only do it through an external device! Feb 23, 2020 · I assumed you would like to connect the Microsoft Precision Mouse via Bluetooth. Windows 10 users have to go Jan 5, 2019 · Sometimes 3rd party software can conflict with Mouse Drivers and therefore, you should not be able to use the Wireless Mouse. And the computer fails to detect the mouse if there are some connection issues or the necessary drivers are corrupt. Everything would be fine and all of a sudden mouse wouldn't "activate any of the windows" Sometimes it works on the application that's on the foreground, I can click, right-click everything works but the mouse literally won't be able to get any other window to respond. Previously in the past day, I removed the Bluetooth 3. I bought my about 3 months Bluetooth Microsoft Surface Mouse, and it has been working perfectly until today. Windows 10. May 17, 2017 · Arc bluetooth mouse not working with Windows 10 The mouse batteries are depleted and when you change them for new ones, the mouse stopped working. ; Once you find the Troubleshoot tab, click on it Dec 12, 2023 · I have a Microsoft bluetooth ergonomic mouse bought in October 2021. If none of these steps work, it's possible that there may be a hardware issue with your Surface If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready: To do this and to follow the additional troubleshooting steps listed below, first visit the Microsoft Mouse and Keyboard Center, select the download version you want to use, and follow the instructions to install it. I don't remember if I removed the device in the bluetooth area one week ago when I was trying to connect the Apple Airpods Pro in my Surface. What is going on. This happened while I was working. Sep 28, 2024 · Welcome to Microsoft Community! After reading your description, I noticed that your Bluetooth mouse does not work well with the Surface Pro 7, even though it is recognized by Bluetooth. pxkdmd xtdodw unqdie wmhqc ynw gnfpqi msqlym tvazk rklsw yaojm